Privacy Policy

Effective Date: March 19, 2025

EV Auto Share LLC (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (www.evautoshare.com), create an account, book a vehicle, or interact with our services. This policy complies with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable laws.

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, billing and physical address, driver's license number.
  • Account Information: Login credentials, profile preferences, and booking history associated with your user account.
  • Commercial Information: Vehicle rentals, lease agreements, payment history, and customer service interactions.
  • Internet or Network Activity: IP address, browser type, device data, and usage logs collected via first-party cookies.
  • Geolocation Data: If enabled for fleet logistics and vehicle tracking where applicable.
  • Sensitive Personal Information: Driver's license scans and verification data used solely to verify identity and eligibility.
  • Payment Information: Processed securely by third-party providers; we do not store full credit card details.

2. How We Collect Information

We collect personal information through the following means:

  • Directly from you: When you create an account, book a vehicle, or communicate with us.
  • Automatically: Through first-party cookies and technology that collect basic usage data for analytics and functionality.
  • From third-party partners: Including housing platforms, hotels, and service providers involved in delivering your rental or lease experience.

3. How We Use Your Information

We use your personal information to:

  • Fulfill bookings, leases, and vehicle deliveries.
  • Provide customer service and support.
  • Verify identity and eligibility to rent vehicles.
  • Process payments and manage billing issues.
  • Improve our services, operations, and safety features.
  • Send service-related notifications and, with your consent, marketing communications.
  • Comply with legal obligations and law enforcement requests.

4. How We Share Your Information

We may share personal information with the following parties, only to the extent necessary to provide services and operate our business:

  • Service Providers: For payment processing, identity verification, insurance, IT support, and maintenance.
  • Operational Partners: Such as housing platforms, hotels, and corporate partners for fleet delivery or integrated rentals.
  • Government and Legal Authorities: As required by law or for the protection of rights, property, and safety.

We do not sell or share your personal information for cross-context behavioral advertising.

5. Your Rights Under California Law

If you are a California resident, you have the right to:

  • Request to know what personal information we collect and how we use it.
  • Request deletion of your personal information, subject to certain exceptions.
  • Request correction of inaccurate personal information.
  • Limit the use of sensitive personal information.
  • Not be discriminated against for exercising your privacy rights.

To exercise your rights, email privacy@evautoshare.com or call us at (213) 262-2535.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including for legal, regulatory, accounting, or operational needs.

7. Cookies and Tracking Technologies

We use first-party cookies to enhance site functionality, monitor performance, and support secure user login. We do not use third-party advertising cookies or allow behavioral advertising via our website.

8. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information. However, no system can be guaranteed 100% secure.

9. Services Not Directed to Minors

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you via email or by posting a notice on our website. The “Effective Date” at the top will be updated accordingly.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

EV Auto Share LLC
8605 Santa Monica Blvd PMB 84674
West Hollywood, CA 90069-4109
privacy@evautoshare.com
(213) 262-2535